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External social pressures have both positive as well as negative impact on the ethics of an organization. The social expectations are meant to be given more importance by the company as this leads to better performance or downfall of the company. These social pressures are such that it bounds a company to give special consideration to the expectations of the society in terms of involvement in general community or performing responsibility towards the environment. The positive impact of this social pressure is that it enables a firm to work for a cause and deliver the best of services to its customers. As in the case of 21st Century Insurance where the main focus of the management is to meet the demands of their customers so that they work for the well being of their customers. On the other hand the negative impact of such external social pressures is that it greatly affects the decision making process and enforces the management to take decisions or take certain factors into account which currently was not being planned by the organization. This negative impact has been observed in the case of 21st Century Insurance where it had to implement strategies so as to meet the social expectations.
` The concept of ethical approach is essential in organizational or personal context as it helps to resolve many issues. The major factor of its importance is that it helps to design a framework within which an organization can operate. It even facilitates decision making process through its proper guidance in terms of analyzing what is wrong and what is right. The external social pressures help an organization to understand the expectations of the society and the responsibilities that they have towards the society so as to enhance the overall societal improvement. The decision making process gets simpler through these issues as it enables an individual to understand the
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Largely, the principle of utilitarianism dictates that each action when carried out should seek to promote the largest good to others. In other words, utilitarianism seeks to promote morals that are appropriate and those that will not harm others but that would instead increase happiness or utility.
Good ethics are also essential in increasing the productivity of an organization. If each individual practices good ethics, then the workplace becomes more conducive and an organization can register growth. Adapting good ethics is essential as this protects a company’s reputation and this serves in increasing profits in the market.
It is as well as the rules or standards that govern a member of a profession or the conduct of a person. In succinct terms, ethics is the scientific or philosophical treatment of morality (Jones, 2009). Every mind works in its specific and different way and same applies to how everybody views values, this is because values are a reflection of a person’s sense of right or wrong or what ought to be.
Both not for profit organizations and the for profit organizations encounter challenging situations in the course of their operations and are required to make ethical decisions so as to ensure improved business operations. A clear analysis of the impact of ethics of the two different types of organizations is as described below.
This has caused ethical dilemmas on more than one occasion, where the right thing to do did not necessarily comport with the most profitable thing to do for the company.
In one case, a customer was paying far beyond the market value for our services; and the company expected us to renew their contract at an even higher rate.
Therefore, organizations should be concerned about ethics since the workers depend on them to assist define the boundaries of acceptable and unacceptable behavior. In addition, ethical lapses can immensely cost an organization dearly in terms of shattered customer confidence, huge fines and increased government regulation.
This paper shall endeavor to dwell upon certain areas of influence in the same realm, and help establish certain working parameters for professionals.
Centuries ago, while the management of organizational ethics was in its technical evolution stage, the prime area of reference was only the provision of ethics.
The highly rated companies such as IBM, P&G and even America Express all have been following the set and stipulated set of ethical policies and standards in their industries. For P&G for example, the workers
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