This involves, in modern business, information technology, networked computers, database software that is able to be customized for the unique workflow patterns of the business, and other implementations of information management. SCM must also lead to the production of charts, statistics, and analysis for use in other departments as part of day to day business management.
If a company wants to implement an enterprise application, it had better do its homework. Discuss the implications of this statement.
When a company commits to a particular platform in information technology, it can involve a choice of operating systems, such as Windows, Linux, or Apple, and also a choice of software applications, such as Oracle databases, SAP systems, CRM platforms, etc. Modern businesses will base their day to day operations and efficiency around the use of these IT management applications. If the company makes an implementation of a software platform, vendor for programming, hardware system, etc. management should be very certain to research all aspects of the choice in advance. This type of “homework” means comparing the product to leading alternatives in the same specialization, researching other company’s experience through reviews, discussing the implementation in advance with the vendor, and preparing budgetary or financial analysis of the cost savings of each approach. The costs of a system that functions improperly after implementation can over-run initial estimates, and the further costs to change
after investment and implementation due to the failure to meet expectations is an outcome that advance research is designed to counter. 4. As a manager or user of information systems, what would you need to know to participate in the design and use of a DSS or an ESS? Why? In a decision support system or executive support system, the first aspect to be aware of is the extent of the business operations and the divisions of the company as they relate to operation. Secondly, the planner of a DSS/ESS system must know the current data management system that is operating in the company, as well as the reports, analysis, and exchange of information that are in operation internally. From these basic elements, the DSS/ESS planner can build a system that integrates knowledge management across all departments, sectors, and organizations of the company. This can be done through information technology that facilitates the exchange of information and the processing of raw data into patterns of analysis. 5. If businesses used DSS, GDSS, and ESS more widely, would managers and employees make better decisions? Why or why not? Group decision support systems can increase information exchange laterally across offices, departments, and divisions in a company that can give individual employees a wider overall view of operations. To a certain degree, this larger context may be a minor part of certain positions and an extensive aspect of others. Thus, these systems generally relate more to managers than employees who are specialized in labor. Similarly, different companies and different business models or production needs may implement vastly different systems in DSS, GDSS, or ESS. Finally, both employees and managers must have training in interpreting and