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The main purpose of this exercise is to understand different leadership styles and their impact on the followers.
Interview with the senior nurse manager revealed that she gave orders to her subordinates and peers, as well. She kept most authority to herself and did not involve her reporting managers in any of the work-related decisions. All her reporting staff were habituated of taking orders. The senior nurse manager was extremely quick in taking decisions, without spending much time. The things that annoyed her manager were delay and interruptions in accomplishing the tasks. She would get impatient at people that tried to question or understand the underlying reasons for her decisions.
Response from the team nurse manager was quite contrasting. She believed in working with others, and team members’ involvement and participation defined her style of leadership. She would always take her team members’ opinion before taking specific decisions. She enjoyed working with people and not in isolation. The manager gets annoyed by unscrupulous behavior and isolation.
The senior manager possesses autocratic leadership and the team nurse manager is a democratic leader. Both autocratic and democratic styles have significant impact on followers in terms of task accomplishment and motivation. While autocratic leadership uses authority, coercive power and reliance on others for achievement of desired outcomes, the contrasting style, i.e., democratic style uses trust, encouragement, participation and delegation of responsibilities to achieve desired outcomes. Democratic leaders levy complete trust in the abilities of their followers whereas autocratic leaders do not act based on trust but believe in action and abilities.
As seen in the case of senior nurse manager, all tasks are almost always completed on time and under utmost discipline, unlike the team manager who gets tasks completed with lenience and sometimes in chaotic manner. The
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