Nobody downloaded yet

Develop Your Conflict Resolution Skills - Essay Example

Comments (0) Cite this document
Conflict refers to a disagreement, friction or discord coming up within groups/individuals when the beliefs/actions of one or even more members of the group are resisted and/or unacceptable to one/more members of the other group. According to Roy Eidelson and Judy…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.6% of users find it useful
Develop Your Conflict Resolution Skills
Read TextPreview

Extract of sample
"Develop Your Conflict Resolution Skills"

Download file to see previous pages Injustice: this is the perceived mistreatment by others or the world at large. This attitude leads to the individual to identify something as unfair and thereby engage in retaliatory acts. Vulnerability: it revolves around a person’s perception that he/she is the subject to internal/external dangers where control lacks to supply safety. Distrust: it focuses on presumed hostility and malign intent of others. This is an expectation that others will hurt, cheat, abuse, humiliate or take advantage. Helplessness: this is a conviction that the carefully planned and executed plans/actions will fail to produce desired outcomes. This leads to a person perceiving that he/she cannot accomplish anything. The conflict is solved when the inconsistency between actions and wishes of parties are resolved.
Returning to the Sally and Dave conundrum, as the managers duty at the reservations call center is to ensure this conflict is resolved. Therefore, the managers first action after analyzing the conflict and putting all parties into consideration is to handle the issue separately, and find a solution after listening to each party’s complain. First, it is hard to tell who is telling the truth since each proposal is a complete opposite of the other party’s proposal. So, after meeting with Dave, the manager should ask him to be punctual with the time he departs from the center. He cannot stay at the center past 7:30. This would mean that he has to complete his job by seven o’clock thus giving him some time to tidy up the cubicle and turn off his computer. He should keep his stuff and personal effects to a minimized and limited to one side of the work station. Failure to honor this, he should be stripped of these permissions. He should keep his personal belongings on one side of the drawer and not leave them scattered in every corner of the drawer. Above all, responsibility and respect towards Sally would be demanded from Dave.
Sally ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Develop Your Conflict Resolution Skills Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Develop Your Conflict Resolution Skills Essay Example | Topics and Well Written Essays - 750 words. Retrieved from
(Develop Your Conflict Resolution Skills Essay Example | Topics and Well Written Essays - 750 Words)
Develop Your Conflict Resolution Skills Essay Example | Topics and Well Written Essays - 750 Words.
“Develop Your Conflict Resolution Skills Essay Example | Topics and Well Written Essays - 750 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Negotiation and Conflict Resolution skills
...under no circumstances would be job be given based on preferential treatment. Two weeks later the job was given to cousin of the manager. I was very angry and disappointed because my boss has lied to us. I began to avoid my boss. My contract was up and I refused to sign another contract because I felt uncomfortable working under a person with such low ethical standards. The conflict resolution technique that I used without realizing was avoidance. Avoidance involves pretending the conflict does not exist (Shermerhorn & Hunt & Osborn, 2003). During this course I learned a lot about conflict resolution. Based on my new knowledge and the fact that I have...
2 Pages(500 words)Coursework
Conflict Resolution
... realized in my working environment is a conflict between employees and management in which disrupted union elections sparked demonstrations and paralyzed operations. The management applied an authoritarian approach but I believe that a negotiation style would be the best approach to resolving the conflict. References Lussier, R. and Achua, C. (2009). Leadership: Theory, application, and skill development. Mason, OH: Cengage Learning. Miller, R. and Cross, F. (2006). The legal environment today: Business in its ethical, regulator, E-commerce, and international setting. Mason, OH: Cengage Learning.... ?Conflict resolution Introduction Organizational set ups have diversified personalities, a condition that is...
3 Pages(750 words)Essay
Conflict Resolution
...and teacher. As per (Ghezzi,2013)“When your child says her teacher doesn’t like her, ask for specific examples. Then you can determine whether she is exaggerating the conflict or whether a problem really exists”. So other teachers and head of school need to be analyzing the matter more closely. Even when there is dispute among teachers and authorities regarding remuneration , then even the owner of school need to involved in this matter. So depending on the conflict , sometimes adult need to be intervening in the issue to resolve it. References Ghezzi, P. (2013). Resolving Student-Teacher Conflicts. In Retrieved May 25, 2013, from...
3 Pages(750 words)Research Paper
Conflict resolution
.... The channels of communication as well help in maintaining peaceful coexistence and understanding among the workers and management in an organization. When good communication is present in an organization, conflicts do not occur frequently; and if they occur, they are very easily resolved and the work goes on. Through knowing these skills and techniques for disagreement resolution, people can maintain their individual and expert associations firm and developing. This helps the productivity of the organization to remain high hence its profitability (Hocker& William, 2014, 56). Work cited Hocker, Joyce, L. and William, Wilmot.Interpersonal Conflict. 9th...
5 Pages(1250 words)Essay
Conflict Resolution
...of resources available and used, time allowed and the researcher’s own experiences and knowledge of concepts. Procedures Qualitative research strategy The adopted strategy for this research paper has been to identify and analyze the available literature available on the topic of conflict resolution. A questionnaire was developed afterwards and used in the personal interviews conducted as primary research. To supplement the conclusions and complete the paper, secondary sources were further consulted for a detailed literature review. Role of researcher The researcher has attempted to create a well researched paper on the topic. The role has been to conduct interviews, transcribe and code...
5 Pages(1250 words)Research Paper
Conflict Resolution
.... This has nothing to do with the alleged racial bias that has been introduced as a new element. An irregularity is an irregularity whether committed by a white or a black. Conflict Resolution Robert Bolton in his book, “People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts” writes, “To be able to use sound methods in stressful conflict situations requires skill development. Further conflict management skills should be taught as part of a training program that includes listening, assertion, and collaborative...
8 Pages(2000 words)Term Paper
Conflict Resolution
...Conflict Resolution 1). What are your best conflict resolution skills when dealing with work, family, or a friend? Every healthy relationship is characterized by conflict since people do not always concur on everything at all times. Therefore, learning how to deal with stress is vital rather than avoiding it. When mismanaged, conflict harms a relationship but when handled properly and in a positive manner, it offers an opportunity to strengthen the relationship between two persons (Segal, Boose, & Smith, 2013). In a relationship, there is need to recognize and solve conflict in order...
2 Pages(500 words)Essay
Conflict resolution
...Conflict resolution 1. Competency 1 In terms of the campus culture the principal is somewhat serious and this is observed often. Competency 2 The collaboration with the surrounding community is somewhat significant to principal as often observed. Competency 3 Compliance with code of ethics is somewhat often observed by the principal Competency 5 It is often observed that the principal perceive the importance of this leadership quality Competency 6 This leadership is often taken somewhat serious by the principle. Competency 7 This leadership the principal like it but often observed by the students There was no place marked 1, 2 or 0 which means all the leadership skills were admired. 2. A conflict is a situation... to be punished...
1 Pages(250 words)Essay
...Conflict Resolution in My Relationship Conflict Resolution in My Relationship Educational s were not established to provide knowledge and skills to only excel in academics, they were also established to help students attain success in after-school life. As much as colleges equip students with the knowledge to enable them successfully pursue their careers, they also provide information necessary in living the social life. Among these important concepts learnt in the college is conflict resolution. The social human life involves interaction with other people who hold different opinions, preferences and/or goals that require...
1 Pages(250 words)Essay
Conflict resolution
.... Competition involves confrontation with disagreements tackled directly. This approach involves pinpointing the problem and solving it objectively by identifying the problem, gathering necessary information, analyzing alternatives and selective the appropriate alternative. Competition, in my opinion, provides the ultimate resolution to any conflict. Looking at the analysis, it is clear that my conflict handling strategies differ significantly in the two environments. Both Hank and Lucy feel that competition is my strongest conflict handling skill. My accommodation and collaboration skills at the soccer pitch, on the other hand, need to...
2 Pages(500 words)Admission/Application Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Essay on topic Develop Your Conflict Resolution Skills for FREE!
Contact Us