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Analyze report grading rubric - Assignment Example

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The employee training rubric is intended to provide employees of a supermarket chain the necessary skills and techniques that they require in order to handle the daily operation of the supermarket. All the employees working in the supermarket must go through the training in…
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Download file to see previous pages Training is important because it helps equip the learners with the correct skills, attitudes and orientations towards work, helping them feel satisfied with their work (Price, 2000).
The training is being performed in order to equip the supermarket personnel with the necessary skills of handling supermarket operations which include: customer service skills, inventory skills, managing skills and reporting skills. When the supermarket staff is recruited, they come from different fields which necessitate training in order for them to understand the operations of the supermarket. The problem comes as a result of deficiencies that result from their different training backgrounds. None of these people are trained in supermarket operation except for the top management that have specialized roles. The other people are sourced from around the community and thus may lack essential skills that are necessary in performing the tasks in the supermarket.
The content of the training program is divided into four: customer service, inventory handling, managing and reporting. All the staff must go through the four topics exhaustively in order to be termed ready for placement within the supermarket chains. In the content, the staff learns practical and analytical skills which they are expected to use at the supermarket. The content will be delivered by way of direct instructions. In other instances depending on the nature of the topic, the content delivery mode will be experiential. This is true for customer service training as the people need to know how to handle the prospective customers. The program will take 6 months to be considered complete. Within the six months, one month will be assigned for assessment.
The training will be conducted to young people between the ages of 20 to 30. This group is specifically considered by the management as appropriate to engage in the operations of the company. The group to be trained has ...Download file to see next pagesRead More
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