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Examining the success/failure of online banking in nigeria - Essay Example

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The dissertation aims to explore the success and failure factors behind the current quality level of performance of Nigerian banks with respect to the provision of online banking services to the customers. The issue has been discussed from the theoretical perspective of…
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Examining the success/failure of online banking in nigeria
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Examining the success/failure of online banking in nigeria

Download file to see previous pages... The research unveiled that the customers and banking professionals are not completely satisfied with the present quality of online banking in Nigeria and wish to see considerable level of improvement. The government reforms and policies implemented from time to time in the banking sector have significantly worked for the improvement of the situation however there is still need of adequate financial resources, investments, infrastructure development, training of employees, skill development and implementation of updated and advanced technology for better management of change within the Nigerian sector after the implementation of ICT ...Download file to see next pagesRead More
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