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I was to sit and work from this part of the office.
The organization where I started my internship deals in health care. They run about twelve health care homes where patients are admitted. Moreover, they also deal in providing medical equipment, like wheel chairs, and other medical supplies, including insulin and other medication to vendors, who, in turn, provide these to patients.
My work involves conducting patient satisfaction surveys over the phone. I have to make calls to the patients and ask them various questions regarding their satisfaction; this includes asking them if the delivery of the medical equipment was timely and in working order. After each survey, I have to submit the findings to my supervisor who analyzes them and then puts the information into the database.
I also have to arrange and organize the files of the patients who apply to the home health aid organization. This includes the files of the patients who get accepted to the homes as well as those whose applications are rejected by the organization. I have to arrange and sort through these files and ensure that the filing remains up to date.
It is interesting work as not only do I work with filing, but I also interact with patients. This helps me to stay in touch with the people who are involved in the organization – I stay in contact with my colleagues as well as the patients who come to the organization.
I feel more fulfilled at my work place because I believe that my job helps to improve the organization that has employed me; I am involved in gathering feedback from the patients with regard to the organization, and then handing it to my supervisor who makes sure that the information is noted down for any action that may be required. My internship, therefore, gives me a sense of accomplishment, and I am glad to be given this
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