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Performence and reward answers - Essay Example

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This involves those long term goals that the company seeks to accomplish. How the company aims to accomplish these goals lie in the middle level of the pyramid, called the “Process Level”. This level describes the…
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Download file to see previous pages als include “high volunteer retention level”, the “where the company’s going” it could do that by defining appropriate processes, the “how the company’s going to get there”. These could include award ceremonies to recognize and reward good performers, or set policies on how to conduct appraisals of performance. Finally, the “Content Level”, or the “what” needed to achieve the goal, for these could simply include managing difficult behavior of the volunteers or setting their goals. This approach is followed by companies throughout the world, including Microsoft.
In the review process, a rater or raters evaluate the performance of the employees. All employees are given goals and targets to achieve. These expected results are compared with the actual results and the individual employee is evaluated based on the targets he could achieve or perhaps, exceed. This performance appraisal is a good source of motivation for employees when salary increases, bonuses, etc. are tied with it. It builds up a sense of trust between the employees and the employers and encourages employees to work harder and more efficiently. (Bauer & Erdogan, 1969)
However, it is also possible that the appraisal process backfires. If it is not done accurately and the right kind of work and employees are not appreciated, employees would be highly frustrated and de-motivated resulting in dissatisfaction, low morale, and high turnover rate. (Bauer & Erdogan, 1969)
There are theories that relate to the needs that employees have and it is important for managers and organizations as whole to understand these needs and cater to them. The Abraham Maslow’s Hierarchy of Needs Theory talks about the five differnet levels of needs for individuals and how these needs act as motivators for them (Wagner). The five levels, starting from the bottom, are psychological needs, safety needs, social needs, esteem needs and self-actualization. Once a level is achieved by an individual, those ...Download file to see next pagesRead More
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