Nobody downloaded yet

Quantitative Tools Group Project - Essay Example

Comments (0) Cite this document
Summary
This write-up presents a discussion about improving the service productivity and operational success of airline pilots and customer service agents at Going Inc Airline. Going, Inc. is a commercial airline company servicing the United States, Europe and Asia. The company faces…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.6% of users find it useful
Quantitative Tools Group Project
Read TextPreview

Extract of sample "Quantitative Tools Group Project"

Download file to see previous pages This write-up presents a discussion about ways for improving the service productivity and operational success of Going Inc’s pilots and customer service agents who present a certain lack of satisfaction in their jobs. Going Inc’s airline business that services the United States, Europe and Asia has a number of problems that confront managers. Going Inc has a higher than industry average figures for flight delays, baggage and security related check-in delays and late arrival figures for flights. In addition to the other problems at Going Inc Airlines, employees present a certain lack of satisfaction and it is important for managers try to improve morale, service productivity and operational success of pilots and customer service agents.
Airline pilots are rather different from other employees because they are expensive to train for aircrafts that they must fly and difficult to substitute in a tight labor market for pilots with commercial experience (Harvey. 2007. Pp. 6). Pilots are the most educated and the most assessed of all airline employees who must be constantly trained on aircraft if they are to perform safely and adequately. Thus, airline pilots possess a certain industrial power and management of airline pilots is an exacting endeavor. However, it is important for airlines to try to reduce labor costs in response to stiff competition in the airline industry and to increase productivity in an era of increased uncertainty about profits (Alamdari, 1999, Pp. 53 – 66). Morale is always important when thinking about service productivity and contented employees who feel that they are being well compensated are likely to be more productive. Thus, airline pilots, who often work on substantial compensation packages, should be offered profit sharing and share purchase schemes that indemnify airlines from having to pay out large compensation in ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Quantitative Tools Group Project Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Quantitative Tools Group Project Essay Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/miscellaneous/1556993-quantitative-tools-group-project
(Quantitative Tools Group Project Essay Example | Topics and Well Written Essays - 750 Words)
Quantitative Tools Group Project Essay Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/miscellaneous/1556993-quantitative-tools-group-project.
“Quantitative Tools Group Project Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/miscellaneous/1556993-quantitative-tools-group-project.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Quantitative Tools Group Project

Project Management tools

...?Project Management Tools Management’s Perceptions of Key Performance Indicators for Construction Robert F. Cox, Raja R. A. Issa and Dar Ahren Cox etal (2003, p.142) define Key Performance Indicators (KPIs) as “compilations of data measures used to assess the performance of a construction operation”. They indicate KPIs are used for evaluation of employee task performance and can be either qualitative or quantitative. Their findings indicate that the perspectives of the manager setting them affect the KPIs selected and there were significant differences between perceptions of construction executive and project managers, although six indicators appeared to be most useful...
4 Pages(1000 words)Assignment

Marketing Research Tools Paper wk 3

...tools are selected and used by researchers. All these tools have their own use, advantages and disadvantages. Therefore, it is important for researchers to ensure that research tools are selected that are suitable for the nature of research approach i.e. primary and secondary and research methodologies i.e. quantitative and qualitative. Primary research itself consists of data collection from original resources. Primary research can employ qualitative and quantitative research methodologies and there are various tools that can be used for this research approach. Usual tools used for this research includes surveys,...
4 Pages(1000 words)Essay

Quantitative tools

...The work is devoted to the development of ideas for better productivity of the staff - reservation sales agents, to be exact. The paper will be designed to create the strategy of productivity improvement, meeting ethical and legislative standards of work in airline service. Quantitative Tools The work of reservation sales agents is an essential part of the general strategy of Going, Inc., to which the work will be devoted. The work of reservations sales managers is specific and has its features, which should be taken into account when designing the strategy for their operations improvement. The main problems in relation to the staff and reservations managers in particular, that the...
2 Pages(500 words)Essay

Project Management Tools

...it contains are: Projects with multi-nested tasks. Detailed statistics and reports. Email notifications and alerts. Issue and request tracking. Message board. RiskyProject: It is basically a risk management tool. RiskyProject is a project planning, quantitative risk analysis, and performance measurement software that project managers can use to plan and implement project with multiple risks and uncertainties.  Cost Xpert: Cost Xpert is an industry leading software cost estimation tool which is calibrated to reflect the latest industry standards. It can be tailored to fit any organization’s process and it...
5 Pages(1250 words)Essay

Quantitative Research Tools

...Quantitative Research ToolsQuantitative research contributes very important element in the case study solution. Since case studies do not hold any single answer, therefore, quantitative research tools provide evidence from within the case to support the concluded suggestion. Moreover, analyses based on data and information measured with numbers and assessed using defined statistical techniques are also less prone to discrepancies in arriving at final outcome (Baxter, and Jack, 2008). For instance, in making suggestion to the company for entering new market or bringing new product, one of the pivotal aspects that the final investment decision is made...
2 Pages(500 words)Assignment

Group project

.... Yes majority were keen on organic foods Are you open to new varieties Majority were open to it Majority refused or were reluctant to change From the collected data above consumers between the ages of 15 – 30 will make easy customers as they prefer juice over tea, more willing to spend on beverages and have an open mind. The older generation though have more disposable income prefer to hot beverages with as much 45% preferring hot tea regardless of weather. However with an average market price of $4 for one box and a projected sale of 10 – 25 boxes the first week of sale for easier marketing of the ideal target group the strategy should to make it look hippy and cool to drink apple juice. However there...
1 Pages(250 words)Essay

Group project

...Group project; part comparing mission ments and values relative to employee happiness MetLife Inc; is American insurance company that offers insurance and financial services to its members in US, Asia and Latin America. Its mission is "Met for Life" where it strongly believes that all customers’ need (Fortune 500 Mission Statements. (n.d.). Tastes and preferences are sufficiently met beyond the expectations of the clients. It is strongly founded on the values of strong leadership, integrity and social responsibility, highest level of reliability, accountability and ethics in all its endeavors. This significantly guarantees that employees are happy and produce as per the management’s expectations....
3 Pages(750 words)Essay

Group Project

...Pyramid Intervention Group Introduction Pyramid club was developed in the 1970’s to offer early intervention services for children aged 7-14 years. It is normally run as an after school club for children having mental problems, especially those showing signs of depression, anxiety and social withdrawal. These children attend the club for 1.5 hours a week after school so that they can receive the necessary intervention services. In addition, pyramid club offers an environment that allows children to develop skills and overcome challenges they face, especially in their transitioning stage (Ohl, Fox & Mitchell, 2013). The club has also provided an option for training parents along side the children so that they can also...
6 Pages(1500 words)Assignment

Group project

...._______Ethan York_________________________ ____200___ _______ 2.______Antonio Lopez__________________________ _ 200_ ______ 3. Isaac Oraweme 200 4. ______Peiyao Wen__________________________ ___ 200____ _______ 5. _____ TOTAL __________________________ __________800_ : * Remember this represents 10% of the grade. Comments about the team The team members were resourceful in terms of brainstorming for the appropriate ideas to use on the assignment in accordance to the instructions. All the members also sent information that they were assigned as part of the group, to contribute to the project’s success.... Peer Evaluation Form Consumer Behavior This form is confidential. It is to be...
4 Pages(1000 words)Assignment

Group project

... Publi and promotion plans Perhaps the hardest part of ensuring a product brings in the intended income is not in the production but rather in making public become aware. Normally, whenever companies come up with a particular product, one vital stage is publicizing because it aids in marketing the product. At this point, one ought to distinguish between marketing a product and publicizing; the latter implies creating the awareness of a product’s presence while the former seeks to market what is already introduced (Burnley p.107). In short, one can see publicity as informing people that something exists without necessarily marketing it, though it is hard to that. On the other hand, marketing is seeking to scoop profits after taking...
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Quantitative Tools Group Project for FREE!

Contact Us