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Motivating the Employees - Case Study Example

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The case study is about the organizational conflicts which occurred because of lack of focus on the delegated task. The three main actors of the case are Burt Jacobs, the plant superintendent, Paul Onya, who had been the lathe operator, and Maryann Davis, who was the secretary of Burt…
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Motivating the Employees
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Download file to see previous pages If Maryann is solely responsible for such behavior, then Burt can set Harriet Simon, who had always maintained the reports properly, as an example. However, Maryann failed to properly record the data, and this created grievances among the employees. Such irresponsible behavior by Maryann can considerably reduce the productivity of the employees. Burt needs to communicate to Maryann that such incident occurring due to her actions might lower the morale of the staff. In order to correct the irresponsible behavior of Maryann, it is quite imperative for Burt to act immediately – to identify the reasons for her actions and take corresponding measures to improve the behavior of Maryann and thus stimulate responsible work. Maryann must be reminded of the policies and the procedures of the company that she is supposed to abide by. The meeting can be conducted with Maryann and other employees to discuss the incidents of irresponsibility. During this meeting, the impacts of such unfavorable scenario on the organizational productivity should be addressed and certain corrective strategies developed.
Burt could have prevented the dilemma by making his viewpoints apparent to Maryann at the time when he realized that the attitude of Maryann was quite unfavorable and she was incapable of accomplishing the delegated task. If Burt had corrected Maryann at the time she committed a mistake, he would have conveniently prevented the dilemma from occurring. If the evidence of poor performance had been produced before Maryann, the matter would have been resolved. When the evidence reveals the fact that there is an issue with an individual’s performance in terms of conduct, then it is necessary to refer to an organization’s disciplinary procedure. Training and coaching could have been offered to Maryann in order to improve her skills. Through adequate mentoring, Burt could have developed the knowledge and the skills of Maryann. It is apparent from the case that Maryann was not serious enough and also did not properly focus on her job responsibilities.  ...Download file to see next pagesRead More
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