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Globalized Economy - Essay Example

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In a globalized economy, outsourcing has become a very common option for many businesses in view of the cost benefits to be attained from it. …
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Globalized Economy
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Instructions In a globalized economy, outsourcing has become a very common option for many businesses in view of the cost benefits to be attained from it. One of the areas where this trend may be observed is in the call center business, with several companies outsourcing their customer service and other operations to companies in countries such as India and China, in order to benefit from the lower costs and availability of skilled labor.
Imagine that you are a management executive who has been entrusted with the responsibility of making a presentation to the Board of Directors on the ramifications of call centers and how they might be an option for the Company to consider.
Your responsibility in this presentation is to prepare a visual representation of all the components within a Call center. You are allowed to present this information in the form of a visual presentation which can form the basis upon which you will provide information to the Board of Directors. Ensure that you arrange component units in such a manner that you are able to demonstrate which aspects would be central to a call center operation and which would be the peripheral elements.
Required visual presentation – the component units of the Call Center with knowledge at the center representing the most important one Read More
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