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Management Information System - Essay Example

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In this essay, the author demonstrates the types of systems in Information Technology such as Transactional Processing System and  Decision Support System. Also, the author describes which system creates a way of collecting, storing, processing, displaying, canceling or modifying transactions…
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Management Information System
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Download file to see previous pages Decision Support System (DSS)- as the name suggests, this system is used by managers to help them make decisions in situations where the outcomes of a decision are uncertain. (Nagpal, 2011). Therefore, this system uses techniques and tools to collect the necessary information, analyze the choices and alternatives available to solve a particular problem by producing models and projections. This system uses external data to give solutions to a problem. An example is the Group Decision support system (GDSS) and the spreadsheet model.
Executive Support System-this system involves collection and analysis of important information-both internal and external in the business. It is used by the management at the senior level and this helps them make decisions that are strategic to the business.
Office Automation Systems- this system is designed to improve the efficiency and productivity of the employees that are involved in the processing of information and data. An example is the Microsoft Office system. (Laudon &  J. P.2011)
Knowledge Management Systems- these systems aid in the creation and sharing of information in businesses. These systems are normally used in a business set up where its employees can develop new ideas and expertise that can create more opportunities by sharing new ideas to other people in the business.
The transactions in the business are supposed to be managed efficiently, keeping in mind that the performance of a business organization relies on work coordination. (Nagpal, 2011). Information technology has eased the communication speed and improved the exchange of information, dropping the cost of the transaction. There are two models that try to explain this;
The information based organization-this was developed by Peter Drucker who showed that the organization is comprised of specialists who manage their performance by obtaining feedback from customers and colleagues. The structure has fewer management levels and very few managers. In short, he showed that customers were the ones who truly defined a business organization. ...Download file to see next pagesRead More
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