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The Role of the Operating Manager in Information Systems - Essay Example

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According to Guptam (1996), information system management incorporates other organizational areas such as organizational culture, change and transformation, organizational structure,…
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The Role of the Operating Manager in Information Systems
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Download file to see previous pages However, the system transformation process is not easy as an entire department that utilized the system is grounded to a halt, which means dealing with inconveniences of managing the functions manually (Khosrow-Pour, 2001). The main issue is in how to attain effective Information Technology Management within MSCC while sufficiently anticipating challenges and their solutions to guarantee business continuity and employees’ productivity.
During the 1900, Midsouth focused on transportation systems and legislative decisions caused many communities to lack access to reliable transportation, halting the economic and business development. However, by 1930s, the charter included additional issues, thus transforming into an aggressive commercial advocacy firm by 1990s. These changes were accompanied by company growth in terms of human resources and profitability changed by 2000 to reflect a downfall in the annual budget by $250,000 and a membership of about 2,300. The main contributors included the internet bubble, loss of regional manufactures, and the economic downtime back then. Although, MSCC did not lose its position as a powerful business advocacy firm in 2000, the company’s management experienced the challenge of inability to fund annual operational business in line with the company’s aggressive growth. Lassiter, the Vice President in 2000 experienced a serious dilemma of staff and program retrenchment for an effective sales and marketing team, thus translating into less aggressively grown revenue in the firm. As an information Technology professional, Lassiter proactively sought for the solutions to the IS challenges that included misaligned marketing and sales support functions, restricted capacity of the current information system, and the arising concerns over security given that each staff member lacked access to data required for the operation of MSCC activities for sales and marketing.
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