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HR as a Strategic Partner - Assignment Example

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For many years, human resource has been assumed to be a department that is only responsible for hiring and firing in organizations no other strategic roles have been associated with human resource. Starbucks just like the other organizations did not bother to include human…
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Download file to see previous pages The incorporation of human resource as a strategic partner has significantly impacted on the performance of many companies since most of the policies formulated end up being tracked and implemented in line with the business needs of the enterprises (Leibs, 2007).
Starbucks is set to significantly leverage from incorporating its human resource department in its strategic team since the decisions that will be formulated will take into considerations the issues affecting that department thus enhance service delivery from the personnel. Human resource is the one that is in charge of the total control of all the work operations in Starbucks. Thus, the capacity of the personnel department monitors the concept of the customer since it is the perception that employees give that will either attract or send away potential consumers (Leibs, 2007). That notwithstanding human resource is the one that is responsible for developing strategies, as well as implementation of plans, while managing service delivery process. The provision of services is the most paramount element in any organization. The quality of output that employees give serves as a marketing strategy for the firm as it will be perceived in a positive manner in the market hence obtaining a competitive edge in the market. Human resource is the only department that provides the tools that will enable all other professionals to perform their duties in the organization. Being incorporated in the strategic team means that the process of strategy formulation will be qualitative as human resource will be elaborating the competencies of each personnel and their capability. Thus, this will align those details with the business model of the company (Lockwood, 2006).
As a strategic partner, human resource will enhance the profitability of the firm by improving the skills and knowledge of employees to assist them in meeting the business objectives of the company. Since the human resource will be a ...Download file to see next pagesRead More
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