As part of the organizational competitive strategy to improve customer’s satisfactions, the human resource department together with Lisa in particular, should come up with a better strategy that embraces modern training techniques and skills exploration. Such skills should…
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Besides, the organization is advised to develop a comprehensive training package that would furnish new employees with all the relevant information concerning the organizational operations. Moreover, Lisa and the CFO team should come up with an integrated information technology training system that offers a comprehensive interactive platform to employees at different departments within the organization. As such, it would provide an important potentiality and diversity for every employee to offer assistance at every department whenever there is a need (253).
Since the recruitment of employees is not a guarantee to a direct performance, it is vital for Lisa and Hotel Paris training department to design an appropriate training program. Such a program will enable new recruits to understand the organization in a broader sense right from the history to mission and visions of the future. Moreover, the organization should align the training strategies towards achieving the organizational goals and objectives. Therefore, it will be very easy to distinguish employee’s behavior right from the time a person joins the institution and determine the worth for the progressiveness of an organizational achievement (224).
From the study, it can be resolved that Lisa and the CFO did not carry out proper investigation ascertaining why there existed a fall in Hotel Paris Training program. For instance, Hotel training department only spends a fraction of training duration as compared to the other companies. The CFO simply went ahead and recommended for the development of a separate training program that lacked a consultative approach towards achieving competitive advantage of Hotel Paris. The organizational training advisory team should have considered conducting a different training need analysis to identify what employees need to fill up job vacancies. Moreover, the CFO should have a design a strategy that aims at improving the current performance of the institution specifically
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“Hotel Paris Case Study Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/human-resources/1663149-hotel-paris-case.
The case brings forth the challenges faced by the HR department in Hotel Paris in terms of their compensation and benefit structure for employees. There exists a gap between the actual strategic objectives of Hotel Paris and the alignment of compensation and benefit structures in accomplishing those objectives.
A cross department audit of the amount of staff that exists in accordance to the work schedules in each of them. There will be a review of the payroll to improve employee retention and appraisal mechanisms of employees. The Hotel Chain’s Code of Conduct must be reviewed, and the employees’ knowledge of these codes will be put to the test.
for instance, a local and a small retail shop would not require long time to train employees compared to an international hotel serving people from different diversities. Advantages of extending the seven days training for the Ritz Carlton hotel company In the 1990, Patrick Mene, the then chief quality office was mandated to integrate and prioritize on the values and concepts that ensure total quality of the hotel.
Given Golden Palace Hotel's recent business history as well as founders' comparative limited business skills, Mr. Jones and Mr. De Souza finds knowledge as well as experience gaps in specific areas, particularly in business development plans (e.g. facility expansion and integrated online payment system), staffing, and market segmentation - hence authors solicitation for consultancy expertise.
Generally Accepted Accounting Principles (GAAP)." Those standards were and are controlled in the Uniform System of Accounts for the Lodging Industry (USALI), which is published by the American Hotel and Motel Association.
(Maxwell et al, 2004: p. 168). It should be noted that none of the hotels is operated as a franchise implying that all the hotels are either owned or managed by Hilton. (Maxwell et al, 2004: p. 168). The group purchased Sakis plc in 1999 for a consideration of 1.4 billion.
Even in the early operation of Ritz-Carlton, the company has recognized the two components of its product offering; one which is tangible while the other is intangible. The tangible aspect corresponds to the company's infrastructure and amenities. Aside from this, Ritz-Carlton also emphasized excellence in customer service which is the intangible aspect of its product.
The author states that at the break of the worldwide financial crisis, handling the situations related to the hotel business and tourism became much harder to take into consideration among businesses included within the said industry. Among the most affected factions of this industry is that of the flourishing number of hotels around the world.
And then, Disney entered Europe and established Euro Disney. In each Disney Park there are few identical sites that are common: the Fantasy land, the Main Street, the Adventure land and the Frontier land. Each of these areas has a
According to the study, highly recognized ethical behavior reduces conflicts between employees, employee and employer, the firm and the organization. Hotel Paris is one firm aiming at maximizing its profits through provision of quality services to its guests. To do this, ethical behavior among employees must be standard and maintained.
2 Pages(500 words)Case Study
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