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... Introduction "Our operating system is the nerve centre of our entire organization. Upon infection, every single computer user in this entire company feels the effects and in instances of OS crash, every linked terminal is paralyzed" (ICT Director). Choice of operating system, therefore, is one of the most important decisions which an organization makes, as is the decision to upgrade the OS or implement another. Unfortunately, Microsoft's domination of the OS market has wrested that choice away from user and, to all intents and purposes, imposed the Windows OS family upon them, irrespective of their preferences.
Since its foundation in 1987, the company has only employed Windows op...