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... MANAGEMENT goes here] [Due paper] Quality Management of the Company The of the company for which quality management was improved using quality tools and quality management system is Grohe Tiles Manufacturers, Inc.
Grohe Tiles was found in 2010 in a highly competitive tiles manufacturing market of New York. The owners expected the company to become one of the best tile manufacturing companies of the city. However, the net profits of the company for the first three years did not meet the expectations of the owners. The managers of the company decided to dig out the issues related to slow progress, less customer satisfaction, and less investment returns. They hired a quality management team to...