Managing Conflict and Negotiating
... Elements of negotiation What are the core emotional elements of negotiation that need to be addressed in the process of conflict management? Apply these to a situation and give specific examples.
The following are core emotional elements of negotiation that need to be addressed in the process of conflict management: appreciation, affiliation, autonomy, status, and role (Kreitner & Kinicki, 2010, p.389).
Some organizations fail because of lack of acknowledgement, knowing the fact that people wants to be appreciated or recognized. Under appreciation, it is important that the two conflicting groups must be acknowledged, in some aspects including but not limited to their thoughts, feelings, and actions...