For any business organization to cope up with the stiff competition in the market, there needs to be a proper planning and strategizing of all the operations. As evidenced in the case study, the tourism sector…
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If I were the primary decision maker in these airline companies, I would come up with brilliant ideas to ensure that my airline company adopts a measure aimed at making it to enjoy a competitive advantage over its competitors. Having realized the inefficiencies of travel agents, I would ensure that I introduce the use of modern Information Communication Technology (ICT) in my company. This is a new innovation that would help us to realize a tremendous growth in our services. When all the activities are done in compliance with the new system, it would be much easier for the company to expand its client base and be able to reach a large number of potential clients than it could otherwise manage.
In other words, I would advocate for the full adoption of SABRE system. This is an advanced technology that would be of much help to my organization. Once every activity is computerized, it becomes much easier for the airline to improve the quality of its services. At the same time, it would avail information to our clients wherever they are. Thus, it becomes much easier for them to plan their trips and make online reservations whenever they feel to do so. Automating our services would definitely put us in the right path of enjoying a competitive advantage over our rivals.
Rather than advocating for the adoption of ICT, I would emphasize the role of novelty. Meaning, any changes to be effected would have to be novel and beneficial to the organization. They should be highly advanced to seal any loophole that might be experienced. If this happens, we would definitely be in the right path of out doing all our competitors before emerging as the best alternative airline in the market.
In my opinion, the automation of airline services is commendable. It is a worthwhile initiative aimed at improving the quality of service delivery by the airline company. SABRE technology is one of its own kind. Meaning, it had to be
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Market deregulation and liberalization in the airline industry had increased competition. The emergence of low-cost carriers (LCC) has exceeded the high performance and profitability of legacy carriers. The impact of terrorism and contagious diseases had also decreased the demand for air travel, because customers are more conscious on their safeness (Beamish & Ashford, 2005, p.
The other important issue is how the organization is able to make most fruitful investment in IT because many investors have invested in IT for the main aim of making the most out of information technology. In order to be able to make the most out of information technology, organizations must try to implement new technologies in an effective way.
Fuelled by the advances in the evolution of information technology, e-commerce has changed the way business is done. The utilization of e-commerce has become inevitable as a competitive tool as more and more companies are joining the fray. One of the major reasons for the explosion of ecommerce was the growth of Internet users from big businesses to individual consumers.
This has become possible due to effective customer data capture and customer relationship management enabled by high-tech environment. Service quality is essential for survival of service businesses, whereas high service quality is directly related to skillful technology management.
The major cause of these developments is attributed to the effect of the internet technology. Regardless of how it is being used for, internet is the most relevant factor that has influenced domestic and international markets for
There is also increased movement of monetary transactions through the internet. However, there is also an increase in the utilisation of computers by individual criminals and terrorist organisations, This has
Many of their consumers are the young generation who use social media and mobile phone applications as their buying or selling platforms. Visual merchandising involve the use of several techniques in order to capture
The online business relates to the activities that display the transactions as a facilitation of the internet. The only difference between the physical market and the virtual market is that there are a lot of individualizations with the concern of the consumers, and the seller has the advantage of a vast market free of physical barriers.
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