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Hardware Replacement - Essay Example

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This paper is about one of the hardware replacements. Customer Relationship Management (CRM) is a software that is intended to enhance customer relations, help companies focus on obtaining more customers, make the company’s products and services more marketable and ultimately increase profitability…
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Hardware Replacement
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Hardware Replacement

Download file to see previous pages... This essay outlines if it is necessary for a firm to upgrade hardware. To do it in order to accommodate a new software system is a rather radical change that must be thought thoroughly beforehand. It is good to evaluate the risks first and the benefits and disadvantages of all the alternatives in order to weigh the options appropriately. Employ or designate people who are knowledgeable in the ins and outs of the new system and put into place a clear and specific timeline for the completion of the project. Finally, there should be sufficient resources and information for the employees affected by such change since, overall, the success of the business venture is dependent on how the end-users will respond to the change. The five variables of project management such as scope, time, cost, quality and risk will need to be evaluated thoroughly. If the CRM is to be implemented in the corporate offices, it has to be defined on how the new software is targeted to be used and up to what extent. The target users of the new system will have to be distinct. The boundaries need to be defined in order to make sure that the project will not go beyond its target use or users. No unnecessary training or resources will be wasted to those that will not be affected by the change. Time-frame has to be defined as well. By changing the current equipment or hardware being used, factors such as how long it will take for the current equipment to be replaced with new equipment and before it will be fully functional must be taken into consideration ...Download file to see next pagesRead More
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