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Operations management - Case Study Example

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Tata group acquired this company as expansion strategy in 2007. The company manufactures steel to customers worldwide and is driven by the need to satisfy clients alongside providing innovative solutions. Within…
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Download file to see previous pages Large production minimizes production cost. CCI has new ways of achieving objectives in Scunthorpe through the application of the Continuous Improvement (CI).
CI entails the laid down resources and processes aimed at improving business efficiency.CI incorporates everybody ranging from managerial level to the employees down the structure. Reduction of waste is one of the avenues employed to improve efficiency. The main areas of waste reduction have been identified by the channels already in place. Besides there is a CI culture that is embedded in the CI strategies. The next strategy is the process mapping facilitated by the CI coaches. Maps are made to allow employees to view the requirements of production so as to understand expectation. Everybody at CCI has a target set that has to be met. The final strategy is the use of key performance indicators to not only evaluate production quantitatively but also to determine if the customers’ expectations are met and they are satisfied. Despite the cost involved in the CI process, the benefits are reduction of wastes, improved product quality, minimized rework time, and regaining of customers among others.
The main points of the article are the overview of the company; the product offered by the company; the stages of producing the product; reasons for production in large scale; and the laid down strategies in place to increase production as well as customer satisfaction.
As illuminated from the article, Corus group is company that deals with the production of steal worldwide. It produces steel at large scale since large scale production minimizes costs involved. However, while reading between the line using high definition quality spectacles, the article does not clearly bring out how the strategies through the Continuous Improvement (CI) platform has helped to ensure that customers satisfaction as prioritized. Prioritizing customers’ needs is ...Download file to see next pagesRead More
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