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Examining Emotions, Attitudes, and Job Satisfaction - Assignment Example

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Trader Joe’s has grown from scratch to become among the most successful chain partly due to the company’s ability to manage its supply chain, skip brand…
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Examining Emotions, Attitudes, and Job Satisfaction
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Download file to see previous pages Furthermore, they are given about 10% discount during in-store purchase. The company also offers its employee starting benefits that include both dental and vision insurance. The company pays for not only retirement but also vacation (Ager & ROBERTO, 2013).
Manager, on the other hand, are hired only from within and this way they potentially make over 120,000 per year. These are among the things that set Trader Joe’s apart since having a healthy and happy ‘crew’ results in good sales as the staff is approachable to customers and is proud of the job.
Trader Joe’s does not just employ managers. Instead, prospective managers are sent to Trader Joe University to learn everything there is about the company. With the training they get, they do not have problems running the store in accordance to what Trader Joe’s has set as guidelines. The university also fosters in them loyalty that they pass on to other members of staff so that the stores are ran according to the company’s and customers’ expectations (Allaway et al., 2011). When every member of staff is instilled with the right character, loyalty, and customer-focused attitude, it does work for the best of the company as the customers receive the service they expect. Conditioning employees in such a way is a marvel and is in no doubt the reason Trader Joe’s a success.
Understanding the emotions and attitudes of others is key to managing relationships with all those that leaders work with. Normally, leaders assume superiority and relate with other subordinate staff as lesser people. It goes a long way when a company sees every member of staff as a partner instead of a worker (Lepak, & Snell, 2002). As a leader, it is crucial to understand that your emotions affect those that work around you. This way, decisions made in the store should be founded on reason and rational thinking. By understanding the emotions of others, ...Download file to see next pagesRead More
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